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TERM AND CONDITION

  1. 1. Production, Delivery & Shipping Cost
    - Depends on the order size, to be confirmed upon receiving order request.

    2. Shipping Methods
    - Sea/Air Freight (LCL and FCL)
    - Postage (for sample orders): by Post Office, FedEx, UPS, EMS or DHL
    - Shipping options: EXW, FOB, C&F and CIF

    3. Payment Terms
  2. 3.1/  We accept USD, EURO and Swiss francs.
    3.2/ 50% on the order confirmation and the balance on the completion of shipping procedures and submission of Bill of Lading
    3.3/ L/C irrevocable at sight, W. U, Bank transfer.


    4. Quality Assurance
    All the items will be similar with the sample. Insurance is available upon request of the Buyer depending on shipping term. You are responsible for all charges if any damaged or detective of any item without insurance need to be replaced. All the wrong items were shipped will be replaced free of charge.

    5. Minimum order for sample item
    - 1 pieces of each design/unique color for any selected item.

    6. Minimum item for an order.
    - 50 pieces of each design/unique color for lacquer ware products.
    - 30 pieces of each design/unique color for embroidery, lantern and other products.

    7. Request for quotations
    Please choose the designs and color from our catalogues, then state the quantity, the preferred shipping method, the destination port and email them to us at: vols@vietnamonlinesales.com

    8. Samples
    Buyer will be responsible for sample and postage fee and the sample fee will be refunded totally when set up first order. From second order, samples from the Seller will be free of charge upon request and are provided to importers, wholesalers and resellers only. The maximum number of samples is one sample for each kind of product. You will be responsible for the postage fee. Samples will be sent via Post Office, DHL, FedEx, EMS or UPS.

    Best regards,

    Le Khanh Toan (Mr.)
    Director
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 Address : 35/81 Dang Thai Mai Street - Hanoi - Vietnam
 Tel. +84.4.37194323 - Cell. +84.4.(0)904179444 - Fax. +84.4.37192070

 
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